1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order has been processed, it will be shipped directly from our supplier.
You will receive a shipping confirmation email with tracking information once your order has shipped.
2. Shipping Time & Delivery Estimates
Because we operate on a dropshipping model, shipping times vary based on destination and supplier location.
Estimated delivery times:
Please note that for bulky products delivery may take longer than smaller accessories.
3. Shipping Costs
Any customs duties, taxes, or import fees imposed by your country are the responsibility of the customer.
4. Tracking Information
Tracking numbers will be provided within 2–5 business days after shipment.
Tracking updates may take several days to appear once the package is in transit.
5. Shipping Restrictions
6. Damaged, Lost, or Delayed Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.
If your order has not arrived within 45 days, please contact us and we will investigate the issue and provide a resolution (replacement or refund where applicable).
7. Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
8. Contact Us
For any shipping-related questions, please contact us at:
📧 Email: outbackorigins.info@gmail.com
🌐 Website: outbackorigins.com